金蝶 ERP Support Consultant

czy0809

Responsibilities

• Provide functional and technical support on ERP System to internal and external stakeholders (support consultant role)
• Diagnose and resolve Level 1 and Level 2 hardware and software issues
• Work across teams to gather details of issues, escalate issue to Level 3 technical support team, and follow up until issue is resolved
• System testing and on-site support for upgrading projects
• Log and keep records of customer queries
  

Requirements

• Diploma / Degree in Computer Science, Accountancy or Enterprise Resource Planning
• Experience in ERP System - Finance and Supply Chain Management module At least 2 years of experience in the related field is required for this position, accounting knowledge is preferred
• Good communication skill, have a natural disposition towards providing excellent customer service and independent in taking ownership of solving issues
• Strong aptitude for learning new technologies, and willingness to learn
• IT Savvy
• Excellent team player and able to work in multitasking environment
• Proficient in written and spoken
  

Please email your CV to [email protected] and include your current and expected salary.

czy0809

顶帖！！！