Customer Service (SG PR或新加坡公民）

huiming931116

Responsibilities:

• Take in allorder from customers locally and overseas and process them before handling overthe operations team
• Ensurecustomer are constantly updated regarding their orders – progress or deliverystatus
• Maintain agood relationship with courier to ensure smooth of delivery
• Provide goodservice to new/existing customers to promote upline sales
• Handlecustomers complain and ensure that all issues are addressed
• Attend andresolve customers’ enquiries
• Liaise withinternal stakeholders such as operations, sales team etc. for smooth operations
  

Requirements:

• Diploma holderin any related discipline
• Excellent interpersonal,written and oral communication skills in Mandarin and English as you need tocommunicate with Mandarin-speaking clients
• At least have1-2 year of working experience in e-commerce or related field
• Have priorexperience running online marketplaces
• Proactive andable to learn new knowledge
• Analytical,data-driven person with strong problem-solving skills
  

huiming931116

顶帖！！！