买过新车的来看看

胖儿胖儿

十月1号放订金，dealer那时说十月23号车会到新。前个星期打电话说大概周末到。上个星期打电话说大概周末到。这个星期打电话，问都过了23号了，到了么？dealer说他也不知道，大概这两天吧，船到哪里也不知道，有没有延迟也不知道，整个一问三不知，不是周末到就是这两天到。是不是这里卖新车都这样，只要没有现货，都是先让你交了订金就让你且等了？还是把原本属于你的车又卖给出高价钱的人然后让你等后面的？

SG_lion

Did you go to a parallel importer?
And do you know what did you sign?

帅气拉拉

直接打点话去你买车的点，说要找经理，然后凶一点发一通脾气。这样也许会快点。
楼主买的什么车？

胖儿胖儿

不是跟平行进口商买的，直接去的经销商，volkswagen singapore，弄了辆golf。签的时候只是说什么车，颜色，价钱，附送的一些东西什么的，时间的话是在另一本宣传册颜色栏写的，白纸黑字。现在咋就不靠谱了呢。。

冏冏有神

也可能是 COE 没标到。当初给你的报价包括了他们预估的COE价钱，要是当期的 COE 超过这个预估，就可能被推到下期去了，不然车行就亏了。

I花不落I

有最遲拿車時間的~過了能叫補償~

JUNZIZI

也许船慢了一点，楼主不要心急，
:lol

胖儿胖儿

我们交定金之后的下一期coe一出来他就sms我们说恭喜标到。我们签的合同里也没标明最迟时间。所以我们能做的只是等罢了？只是恨那dealer说话太不靠谱，一会儿一个样。

胖儿胖儿

I花不落I 发表于 25-10-2011 12:49
有最遲拿車時間的~過了能叫補償~

这个时间去哪里看？他们没写的话也能补偿？

SG_lion

胖儿胖儿 发表于 25-10-2011 13:56
这个时间去哪里看？他们没写的话也能补偿？

Did you carefully study the contract before you sign on the line?

The compensation due to late arrival is always based on goodwill and not bonded by contract. Therefore I will suggest that you go over to VW and talk nicely to the sales person citing your problems. Give room for discussion and not make demands creating a dispute you cannot reverse. Don't listen to the nonsense whereby banging table works. When your car is with them, they can do anything. It doesn't necessary have to be hazardous to your well being. There is such a term called cannibalisation in which workshops can replace your new parts with older ones that have probably expended half its lifespan. And if you think you can claim any warranty over that. Try dealing with the VW counter.

With high sales volume, VW is struggling to keep up with the overwhelming sales order. So if you have to wait, the rest have to wait like you too. You won't receive any special treatment when your sales order is just as 'big' as the rest.

Conduct yourself intelligently. Don't do things recklessly like many Chinese do.

FYI, I have been driving a VW for a little more than 3 years, bought from VW directly and never had any problems with the sales though I carry out my own service elsewhere.  I read what I sign for, communicate nicely showing the due respect as a sales person will expect. Never once did I demanded anything out of the norm and I've never had problems in the transfer of car ownership from the custody of VW to me.

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Hi Uglysise, thanks, I am flattered. Indeed, your observation deserves commendation. I am a Singaporean. So are my parents and grand parents.