本帖最后由 LL.V 于 23-1-2017 16:19 编辑
Customer Support Representative (客服支持代表)
About us: Incube8 is a technology based company in Singapore, Las Vegas (USA) andLos Angeles. Our company is growing fast, and we're looking for great people tojoin us. We offer competitive wages, incentive bonuses and fun work environmentand best of all, the opportunity to work with an amazing team.
You are:
Autonomous & team player. You can work independently or in the team.
Comfortable working in a fast-paced, start-up environment.
Eager to learn new things and take initiatives.
Driver (yes, not just driven, driver). You can take a project from start tolaunch.
Excited by new ideas. Exudes entrepreneurial spirit.
Join us now and be part of an amazing team! We love to create a difference andhave a lot of fun doing it.
Responsibilities
· Provideexceptional customer service to current and prospective customers · Effectivelycommunicate key product features and benefits to customers via online supportcenter (mainly e-mail and some phone) · Respond tomembership questions · Assistcustomers with account inquiries and changes · Assist introubleshooting mobile application and website software issues · Receive andprocess international payments You will be providing website and customer service support for:SeekingArrangement.com, MissTravel.com and SeekingMillionaire.com.
Requirements
This position is for a full-time Customer Support Representative withoccasional opportunities for overtime and holiday pay, to help support ourgrowing team. The ideal candidate will enjoy working with and helping customers, andhave a desire to apply their technical support and/or computer knowledgetowards their work. This person must be well organized, extremely personableand work well within a team environment. We are looking for a quick learner whois flexible and can take on a variety of projects with minimal supervision.
· 1-3 yearsCustomer Support experience · 1-3 yearsTechnical/Computer experience · Energeticself-starter who thrives in a fast-paced team environment · Strongwritten and oral communication skills · Proficient inEnglish and Mandarin · Detail-orientedand exceptionally organized · Comfortableand passionate with technology · Comfortablewith early office hours, starting 8am or earlier · Goodattendance record
Salary2000 - 2500 SG
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